Updates

We will release a new version of AUTHORWise on September 17, 2022, starting at 5:00 PM Mountain Time. We have allocated a 5 hour block for the release, but anticipate it will only take up to 2 hours for the rollout and post-rollout testing/verification. During the release, the system will be offline (including Desktop Application […]

We are going to reschedule the release tonight so that we can include some additional enhancements that need to be included in the release. More details to follow.

We will release a new version of AUTHORWise on May 19, 2022, starting at 7:00 PM Mountain Time. We have allocated a 5 hour block for the release, but anticipate it will only take up to 2 hours for the rollout and post-rollout testing/verification. During the release, the system will be offline (including Desktop Application

The product release scheduled for 05-13-2022 at 7pm Mountain Time has been delayed. We are planning to do the release next week, more details to follow. We will still have a small outage on 05-13-2022 at 8pm Mountain Time to do regular maintenance, which will not exceed 10 minutes.

We will release a new version of AUTHORWise on May 13, 2022, starting at 7:00 PM Mountain Time. We have allocated a 5 hour block for the release, but anticipate it will only take up to 2 hours for the rollout and post-rollout testing/verification. During the release, the system will be offline (including Desktop Application

All systems will be offline for up to 30 minutes on Friday September 17, 2021 starting at 8:00 PM Mountain Time while we perform routine maintenance and install a bug fix release. Affected AUTHORWise Modules: Desktop Application Services, Web Authoring, Reporting, Review Events, Blueprint Surveys, TESTWise, Data Management

The rollout is complete, and all systems are online and functional. We apologize for the extended downtime.

We have identified the issue and are almost done resolving it. The system will be back online in a few more minutes.

The rollout is nearly complete. We ran into one issue that we are still resolving. The system may be offline for an additional 30 minutes. We’ll send another status update as soon as we have resolved the issue and brought the system back online.

Our product release is in progress. We will post another update when the release is finished.